Technology Plan

Information Technology Plan for FY 2025-26

This Information Technology Plan outlines our approach for the upcoming fiscal year, structured around
our core Strategic Priorities.

Strategic Priority: Access & Affordability

Strengthen and expand access by increasing awareness of and enrollment in educational opportunities
that are affordable and reflective of student, business, industry and community needs. 

• Implement enterprise platforms to improve service management, student engagement, and
  communication, aiming for greater efficiency and automation. 
• Implement communication technologies to provide automated, personalized information through
  integrated data sources. 
• Implement technologies for the College’s website, intranet, portals, and communication platforms
  to improve integration and user experience.

Strategic Priority: Student Success

Promote a student-centered environment that focuses on student achievement, resilience,
engagement, and educational excellence.

• Implement digital badging and microcredential tools to flexibly recognize skills and
  achievements. 
• Modernize classroom technology to enhance teaching and learning.
• Evaluate, update, and/or replace technologies used for the College's Enterprise Resource
  Planning (ERP), Student Information System (SIS), and related systems, including Customer
  Relationship Management (CRM), curriculum management, catalog management, degree audit,
  financial aid, advising, and other systems as necessary. 

Strategic Priority: Workforce

Achieve regional, statewide, national, and international recognition as a premier college of choice for
providing workforce training by delivering high quality programs and instruction that enables students to
grow, succeed and stay globally competitive.

• Implement new technologies—including hardware, software, consulting, and training—to support
  innovative learning environments across the College and its school district.

Strategic Priority: Resources & Efficiency

Strategically leverage, grow and utilize resources to maximize student success and institutional
sustainability and effectiveness.

• Adopt advanced technologies—including chatbots, Artificial Intelligence (AI), Natural Language
  Processing (NLP), Large Language Models (LLM), and Integration Platform as a Service (iPaaS) -to
  streamline self-service and technology support, delivering prompt, effective assistance to
  students, staff, and the community.
• Implement data storage and reporting tools—including analytics technologies—to improve access
  to insights and support decision-making across the College. 
• Implement door access systems, including locks, controllers, and management software, to
  improve security and integrate with existing infrastructure.
• Implement camera systems by adopting cloud, on-premise, or hybrid solutions that offer AI-driven features like automated threat detection, facial recognition, and intelligent alerts while
  ensuring systems provide easy access and rapid footage review to enhance campus safety and
  response.
• Update or adopt technologies related Enterprise Resource Planning (ERP), Student Information
  System (SIS), Customer Resource Management (CRM), and other systems to include curriculum,
  catalog, degree audit, financial aid, and advising.
• Acquire software technologies that offer robust features and flexible, modern integration
  capabilities that can be used in conjunction with other College-owned technologies to develop
  creative solutions to meet institutional needs.
• Upgrade and replace end-user devices—such as computers, laptops, and tablets—to ensure
  reliable performance and support evolving campus needs.
• Enhance network and data security by deploying centralized controls, including intrusion
  detection, access management, security information and event management (SIEM), and strong
  data security policies for on-premise and cloud environments.
• Strengthen endpoint protection and data security with advanced tools such as two-factor
  authentication, password login, enhanced identity management, Personally Identifiable
  Information (PII) scanning, anti-virus software, Mobile Device Management (MDM), and Data Loss
  Prevention (DLP) solutions to safeguard sensitive information and support Artificial Intelligence
  initiatives.
• Upgrade or replace network infrastructure—including wired/wireless equipment, servers,
  Uninterruptible Power Supplies (UPS), storage, and backup devices—to enhance reliability,
  redundancy, and support for virtualization and cloud technologies.
• Modernize campus police technologies, including databases, records management, dispatch, and
  evidence tracking systems, to ensure operational readiness and seamless integration with on-premise and cloud systems.